Barclaycard, Visa, Access,
Mastercard, Amex & Visa Delta Cards plus, Visa Electron, Eurocard, Solo Cards.
Bankers Draft or Building Society cheques and of course,
honest to goodness old fashioned cash!
Please Note:- 4 days clearance must be allowed when paying by
personal cheque before instrument can be delivered or taken away.
We do not accept Paypal.
PART EXCHANGE IS WELCOME |
GENERAL
TERMS OF BUSINESS
PRICES FOR TRANSPORT OF
ACCORDIONS & HARD CASES IN UK MAINLAND
with the exception of the Highlands and Islands which are £25.
24 HOUR DELIVERY - £20
48 HOUR DELIVERY - £15
DELIVERY PRICES OF STRAPS, BOOKS & ACCESSORIES IN
UK MAINLAND
EACH ITEM SHOWN INDIVIDUALLY ON ACCESSORIES AND TUTORS PAGE.
DESPATCH IS NORMALLY MONDAYS & WEDNESDAYS.
PRICES
FOR TRANSPORT OF SOFT GIG BAGS IN UK MAINLAND
EACH ITEM SHOWN INDIVIDUALLY ON ACCESSORIES PAGE. DESPATCHES
GENERALLY MONDAYS & WEDNESDAYS.
IN THE EVENT THAT GOODS DO NOT ARRIVE OR ARRIVE DAMAGED, PLEASE LET US
KNOW AS SOON AS YOU CAN. |
CANCELLATIONS
& RETURNS
We always aim for a happy customer,
but on rare occasions it may be necessary to return an item to us. In this
event, please contact us to ascertain the best and safest method of return
and in many instances, we will arrange the collection on your behalf if
you wish.
All goods however should be returned undamaged, and in the same condition
as they were sent.
You
may cancel your order at any time up to seven working days after the day
of delivery.
Cancellations can be in writing, e-mail or by
telephone. You
will be refunded the cost of your purchase within 7 days, minus the
transport charge. The customer is responsible for the cost of
returning unwanted items unless faulty or damaged. Again
in the instance of any return, please contact us in the first instance. However,
if
you are returning an item because it is faulty, then we will bear the cost
of the carriage, including return postage within 30 days.
In this instance, please contact us and we will be happy to deal
with the problem, replace the
item concerned or refund the money in full.
We
will deal with the matter in accordance with your legal rights.
Bespoke instruments, unless faulty may not be returned; in respect of
tailor made accordions 14 days from receipt of deposit, the deposit
becomes non refundable. Where possible however, all customer
requirements will be met with accommodation. This
cancellation policy does not affect your statutory legal rights. |